A Wizard Entertainment sales manager managed to royally tee off PvP creator Scott Kurtz just two words into a letter inquiring about the Toronto and Anaheim 2010 Wizard World* Cons.
What exactly were those first two words? “Dear Kurt,” (Mind you, not “Dear Kurtz” or “Dear Scott” but “Kurt”). It doesn’t take a rocket scientist to know that screwing up a person’s name in a formal address to them is liable to not only make you look stupid, but immediately try the patience of whoever you’ve just sent the letter to. It also gives the appearance that you’ve sent the same letter multiple times to multiple people.
Kurtz posted the embarrassing letter from Wizard on the PvPonline Blog along with a colorful response that blasted the organization and its recent scheduling practices…
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