A Wizard Entertainment sales manager managed to royally tee off PvP creator Scott Kurtz just two words into a letter inquiring about the Toronto and Anaheim 2010 Wizard World* Cons.

What exactly were those first two words? “Dear Kurt,” (Mind you, not “Dear Kurtz” or “Dear Scott” but “Kurt”). It doesn’t take a rocket scientist to know that screwing up a person’s name in a formal address to them is liable to not only make you look stupid, but immediately try the patience of whoever you’ve just sent the letter to. It also gives the appearance that you’ve sent the same letter multiple times to multiple people.

Kurtz posted the embarrassing letter from Wizard on the PvPonline Blog along with a colorful response that blasted the organization and its recent scheduling practices…

The time has come for 11 million World of Warcraft subscribers to bid farewell to their significant others, social lives, and good decent hygiene as they embark on a voyage through icy Northrend in the Wrath of the Lich King game expansion. And then, provided they fulfill all the requirements, these players will immediately create at least two Death Knight characters.

Why two Death Knights? Because one will be a serious ‘toon’ you’ll actually strive to play for, while the other will be a mighty Gnome — yes that’s correct, you can now create an ultra powerful tank-like Emo-looking Hero Gnome with hot pink hair. You will name this character something laughable and ridiculous like “Pedognome” or “Dethsneeze” because it’s novel to have an overpowered little person.

For Dino Andrade [“Dinoandrade”], the only thing novel about a Death Knight Gnome is the voice he lent to breath vibrant life into the vertically challenged new Hero Class.